Consultancy

Local authority regulators are continually stretched. We offer help from practitioners with specialist experience and up-to-date knowledge. We are able to provide assistance to regulatory services, particularly environmental health departments including:

• Outsourced projects & inspection services
• Expert advice & third party opinion
• Enforcement notice or case critique/appraisal
• Alternative strategies and 1st response tools
• Training

Please contact us with some basic information (e.g. number and category of interventions and timescale) and we will be happy to provide a quote.

Our Professionals

Interventions and consultancy are carried out by qualified and EHORB registered inspectors with previous enforcement experience. If you let us know what services you require we can provide you with details of officer experience and qualifications.

Tools

Data is intelligence. Being aware of how well you are performing, having the tools to identify and target problems, and being able to justify your priorities are all important.

We previously developed two tools, Benchmark and Agility, that were offered to enhance the way that environmental health services operate. We also offered a third service, Feedback, which was used to canvass local opinion and consumer attitudes.

Encentre | Benchmark

Benchmark was, as the name would suggest, a way of local authorities being aware of the state of compliance by comparing their performance to others. It was available to all local authority food enforcement managers after we started collating data in 2014. We are still able to provide tailored services in this area; it would be really great to work with regional food groups in local authorities, even if this was on a voluntary basis.

Read more about Benchmark.
Contact us for enquiries, demonstrations or orders.

Encentre | Agility

Agility is a mobile working tool that allows forms to be completed on-site or in the office. It allows data to be captured, presented and integrated more effectively and, in the case of food inspections, reduces paperwork, admin and overall costs substantially. This system was offered from 2015 to 2020 local authorities but remains, in an updated format, in use in private practice.

Read more about Agility (White Paper - PDF).
Contact us for enquiries, demonstrations or orders.

Encentre | Feedback

Every year the FSA conduct a consumer attitudes survey which is used to steer national policy. However, priorities vary considerably according to locality. So, in order for you to be able to consider the needs of your local businesses and residents it would be useful to canvass their opinion too. We have also offered this as a service; where we identify what subject areas are more of less important to your community.

See how it fits into our trio of intelligence services.
Contact us to enquire, discuss or order.

Training

Professional Development

We provide low-cost training courses, workshops and seminars for environmental health practitioners on a range of different subjects. Course durations are flexible and can be delivered over one or half day sessions. Prices are dependent on the number of participants but we are happy to entertain smaller groups. 

Please contact us with your training need and we'll see if we are able to help you.

Update and Refresher Courses

We are focusing on our range of 1 day update and refresher courses. Courses are designed for experienced, new or returning officers but all contain update and refresher information so act as a good starting point for maintaining quality and managing professional competence within a department. Please contact us with your training need and proposed date.

E-learning

We are able to deliver short courses and officer training via Teams or Zoom. Please contact us for more information or if you have any particular need.