We have just launched our first mobile phone application! The App, a collaborative effort by Encentre and Three Spires Acoustics, provides a useful logging tool for noise complainants and comes with a number of additional resources.
Most nuisance cases will result from ongoing or intermittent noise disturbances so it is important that evidence is logged over time to demonstrate that a state of affairs exists. The Noise Nuisance App enables the sufferer to get a head start by logging the information needed to help progress the case and is a really efficient alternative to diary sheets.
Within seconds the sufferer is able to make an audio recording of the noise and enter detail about the nature of the disturbance and how it affects them. At any point the user can then email their diary entries and share the audio files directly with their local environmental health department (selecting from a complete UK & NI list). Alternatively, the sufferer can use the evidence they have gathered by taking their own action or refer to social landlords who might have a responsibility to act to prevent nuisances.
Successful cases often rely upon the quality of evidence provided and commitment from the complainants. Not everyone will have access to Smartphone technology but those who do can take advantage of the Noise Nuisance App.
The App also provides 30 minutes of video advice for complainants and a news feed featuring topical articles.
The Android version will be launched soon but, in the meantime, iPhone users can find the App here or by searching for "Noise Nuisance" on iTunes. More information, including Q&As, can be found on the Noise Nuisance Association's website.